Did you happen to call your salon for an appointment? Or to get status of your appointment. Chances are you interacted with a Chatbot. These Chatbots can be smooth talkers. There is no way to identify whether you are talking to a real person or a robot. And I'm not talking about a far future but the present. Yes. These chatbots are here already. With continuous … [Read more...] about Chatbots Will Be Taking Over Customer Service Completely In Coming Years